Creating and Managing Announcements

Creating and Managing Announcements

Roles: Primary Admin, Admin, Manager, Learner

Description: In this article, you will learn how to turn on Announcements, publish an announcement, and edit or delete it later. You will also see where people read announcements.

Benefits:

  • Reach everyone at once: Share an important update with all users in your organization.
  • Front and center: Announcements appear on the home screen, where people land when they sign in.
  • Always current: Edit an announcement when details change, or delete it when it no longer applies.

Step by step: turn on Announcements

  1. Click your profile picture in the top-right corner and select Settings.
  2. Under Organization Settings, click Modules.
  3. Find Announcement in the Engagement section.
  4. Click Enable.

When Announcements is on, the button shows Disable instead.

Modules settings page with the Announcement module in the Engagement section

Note: Only the Primary Admin can turn modules on or off.

Step by step: publish an announcement

  1. Click Home in the top navigation menu.
  2. In the Announcements section on the right, click Add New.
  3. Type a title in the Enter Title for Announcements field. The title is required.
  4. Write your message in the Add a Description box.
  5. Optional: use the toolbar to add a numbered list, a bulleted list, an emoji, or an attachment.
  6. Click Publish.

Publish stays greyed out until you enter a title. To close the form without publishing, click Cancel.

Add New announcement form with the title field, description box, toolbar, Cancel, and Publish

Your announcement appears at the top of the Announcements section, with your name and the date. Everyone in your organization can read it on their home screen.

Step by step: read an announcement

  1. Click Home in the top navigation menu.
  2. In the Announcements section, click the announcement title.
  3. Read the message. The bottom of the window shows the Author and the Posted on date. An edited announcement also shows Edited by and Edited on.
  4. Click the close (X) icon to return to your home screen.

Open announcement showing the Author, Posted on, Edited by, and Edited on details

Edit or delete an announcement

Click the three-dot menu next to an announcement in the Announcements section, or at the top of an open announcement, and then choose an option.

Option What it does
Edit Opens the announcement so you can change its title or message. Click Save to keep your changes. Readers then see who edited it and when.
Delete Removes the announcement for everyone. You can't restore a deleted announcement.

Three-dot menu on an announcement with the Edit and Delete options

What learners see

Learners see an Announcements section on their home screen. Each announcement shows its title, who published it under Published by, and the date. A red dot marks an announcement they have not opened yet.

Learners can open and read announcements, but they can't edit or delete them. They can use the arrow on the section to collapse or expand it.

Announcements section in the learner view with red dots on unread announcements

Common questions

Who sees an announcement?

Everyone in your organization. Published announcements appear in the Announcements section of each user's home screen.

Can I send an announcement to only one team?

No. An announcement goes to all users in your organization.

Why don't I see Add New?

The Announcement module may be turned off. Ask your Primary Admin to turn it on in Settings > Modules. Only admins can publish announcements.

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