Roles: Primary Admin, Admin, Manager, Learner
Description: In this article, you will learn where to find your notifications, what they tell you, and how to mark them as read. To choose which notifications you get, see the notification settings article linked below.
Benefits:
Scroll the panel to see older notifications. Admins can also click See All at the bottom of the panel to go to the Newsfeed section of the home screen.
What you see depends on your role and your notification settings. These are common examples.
| Role | Examples |
|---|---|
| Learner | A course or learning path is assigned to you, a course is reassigned to you, a training is overdue, an event session is about to start, a reminder to finish a course or submit feedback, task updates, and replies to your forum posts. |
| Manager | Trainings that are assigned to, completed by, or overdue for your reportees or team members. |
| Admin | A learner completes or fails a training, a course is going to expire, a learner's certificate expires, or a report you exported is ready to download. |
Click Settings at the top of the Notifications panel. There you choose, for each notification, whether you get it in the app, by email, or both. For details, see How to set & control notifications?.
Why did I get an email and an in-app notification for the same thing?
Each notification can arrive in the app, by email, or both. Change this in your notification settings.
Why didn't I get a notification I expected?
It may be turned off in your notification settings. Your organization can also turn some notifications off for everyone, so ask your admin if you are not sure.
Where do I download a report from a notification?
Click the notification that says your report is ready to download. The download page opens.