How to set & control notifications?
Roles: Primary Admin, Admin, Manager, Learner
Description: In this article, you will learn how to read your notifications and choose which ones you receive in the app, by email, or both. Use the notification settings to keep the alerts that matter and turn off the rest.
Benefits:
- Less noise: Turn off notifications you do not need.
- Your choice of channel: Get each notification in the app, by email, or both.
- Stay informed: Keep alerts for assignments, completions, tasks, and your team.
Step by step: open your notification settings
- Click the notifications bell in the top-right corner. The bell shows a red count when you have unread notifications.
- Click Settings at the top of the Notifications panel.
You can also click your profile picture, select Settings, and then click Notifications under Account Settings.
Step by step: choose which notifications you receive
- Open your notification settings.
- Find the notification you want to change in one of the sections.
- Tick or clear the box in the In App column to turn the in-app notification on or off.
- Tick or clear the box in the In Email column to turn the email on or off.
- Click Save at the bottom of the page.
You can turn on both columns, one of them, or neither for each notification. Some notifications have a box in only one of the two columns.
What each section covers
| Section | What it covers |
|---|---|
| Training | Assignments, completions, failures, expiring courses and certificates, feedback, and survey responses. |
| Forum | Likes, comments, replies, and mentions on your posts and comments. |
| Task | Tasks assigned to you, reviewer and viewer updates, comments, status changes, and overdue tasks. |
| Reporting Manager | When you are assigned or removed as a reporting manager, and summaries of your reportees' trainings. Learners see when a reporting manager is assigned to them or removed. |
| Team Manager | Summaries of your team members' trainings. |
| Mentorship | Enrollments, mentor requests, notes, meetings, feedback, and milestones. |
The options you see depend on your role. For example, learners see fewer Training options and do not see the Team Manager section.
Note: Organization-wide notification defaults, such as turning a notification off for every user, are managed by Auzmor Support. Contact Auzmor Support to request a change.
Set how often manager summaries arrive
Reporting managers and team managers can receive summaries about reportees or team members whose trainings are overdue, newly assigned, or completed. Each of these rows has a frequency list. Choose Weekly on Monday, Weekly on Wednesday, Every Month on first day, Every Quarter on first day, or the annual option, and then click Save. The default is Weekly on Monday.
Read and clear your notifications
Open the notifications bell to see your latest notifications, with the time of each one. A red dot marks a notification you have not read. Click Mark all as read at the top of the panel to clear them.
Common questions
Why do I see fewer notification options than my admin?
The options depend on your role. Learners, managers, and admins each see the notifications that apply to them.
Can I turn off a notification for my whole organization?
Not from your own notification settings. Those settings apply only to you. Contact Auzmor Support to change defaults for the organization.
Which failure notifications are on by default?
Admins are notified once when a learner fails a course, learning path, or event, in the app and by email. The notification for each failed assessment attempt is off by default.