How to change email ID or username of a user?
How to change email ID or username of a user?
Sometimes the users need to change their usernames or email IDs for various reasons. They can reach out to the admins and get their info instantly
Admins have permission to change the username or email ID of a manager or learner. They cannot change the username or email ID of other admins. Only primary admin can change these for admins
How to change?
- Go to People and pick the user you want to edit
- You can edit the profile of the user by clicking on the edit icon or click on the settings icon, above the profile pic, and choose edit profile option
- Once the profile is in edit mode all the fields will be editable. To change the username or email ID, you need to click on the pencil icon next to them
- Once they are editable, enter the new data and click on the save changes button at the bottom of the screen
An email will be sent to the user, informing him/her about the change. We recommend you to inform them personally so that they don't miss out on this critical information
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